Privacy Policy
Your privacy matters to us at brivonquelath
Last updated: March 15, 2025
Information We Collect
At brivonquelath, we collect information that you provide directly to us when you register for our investment education programs, subscribe to our newsletters, or contact our support team. This includes your name, email address, phone number, and professional background details.
Personal Information
- Full name and contact details including postal address
- Email address and phone number for communication purposes
- Professional background and investment experience level
- Educational qualifications and career information
- Financial education goals and learning preferences
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our platform and provide better educational resources.
How We Use Your Information
Your personal information helps us provide relevant investment education content tailored to your learning needs. We use this data to deliver course materials, send educational updates, and improve our financial literacy programs.
- Delivering personalized investment education content and course materials
- Sending newsletters about market trends and educational opportunities
- Providing customer support and responding to your inquiries
- Improving our educational platform based on user feedback and behavior
- Ensuring compliance with South African financial education regulations
- Protecting against fraud and maintaining platform security
Information Sharing and Disclosure
brivonquelath respects your privacy and maintains strict policies regarding information sharing. We only share your personal data in specific circumstances outlined below, always in compliance with South African data protection laws.
Educational Partners
We may share limited information with certified financial education providers and accredited institutions to enhance your learning experience. These partnerships help us offer comprehensive investment education programs.
Legal Requirements
We may disclose your information when required by South African law, regulatory authorities, or to protect our legal rights and those of our users. This includes compliance with the Protection of Personal Information Act (POPIA).
Service Providers
Trusted third-party service providers help us operate our platform, process payments, and deliver educational content. These providers are contractually bound to protect your information and use it only for specified purposes.
Your Privacy Rights
Under South African privacy law, particularly the Protection of Personal Information Act (POPIA), you have several rights regarding your personal data. We're committed to helping you exercise these rights effectively.
- Access: Request copies of your personal information we hold
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal data, subject to legal requirements
- Restriction: Limit how we process your information in certain circumstances
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, contact our privacy team at info@brivonquelath.com. We'll respond to your request within 30 days as required by South African law. Some requests may require identity verification to protect your privacy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices align with international standards and South African regulatory requirements.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
- Encrypted database storage with restricted access controls
- Regular backup procedures with secure off-site storage
Administrative Controls
Our team receives regular privacy training, and we maintain strict access controls. Only authorized personnel can access personal information, and all access is logged and monitored for suspicious activity.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our educational services, comply with legal obligations, and resolve disputes. Our retention periods vary depending on the type of information and our relationship with you.
- Active user accounts: Data retained while account remains active plus 2 years
- Course completion records: Maintained for 7 years for certification purposes
- Marketing communications: Until you unsubscribe or request deletion
- Technical logs: Automatically deleted after 12 months
- Financial records: Retained for 5 years as required by South African tax law
When we delete your information, we remove it from our active systems and ensure it cannot be recovered. Some information may remain in backup systems for technical reasons but is not accessible for business use.
International Data Transfers
While brivonquelath operates primarily within South Africa, some of our educational content and technical services involve international partners. When we transfer your information outside South Africa, we ensure appropriate safeguards are in place.
We only work with countries that provide adequate data protection levels or use contractual protections that meet South African privacy standards. All international transfers comply with POPIA requirements and include appropriate security measures.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how you interact with our educational content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Help us understand how users interact with our platform
- Educational cookies: Track course progress and learning achievements
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, disabling certain cookies may limit your ability to use some features of our educational platform.
Children's Privacy
brivonquelath's investment education programs are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have collected information from a child under 18, we will delete it immediately.
Parents or guardians who believe their child has provided us with personal information should contact us immediately. We encourage parents to monitor their children's online activities and educate them about sharing personal information online.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through prominent notices on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is available to address your concerns and assist with privacy-related requests.
Email: info@brivonquelath.com
Phone: +27828276966
Address: Eeufees Road, Helicon Heights
Bloemfontein, 9301, South Africa
We aim to respond to all privacy inquiries within 5 business days and will work with you to resolve any concerns about your personal information.